Payments & Invoicing

How can I start or renew a Sweelinq subscription?

You can try Sweelinq free of charge for a 14-day trial period. When the trial ends, you will receive a reminder email with a link to my.sweelinq.com. There you can choose a subscription (for example, monthly or yearly) and start paying right away. You will keep access to Sweelinq for as long as your subscription is active.

If you choose manual payment for a yearly subscription, you will need to renew and pay for your subscription yourself each year via my.sweelinq.com. For a monthly subscription, the amount is automatically debited via direct debit for as long as you do not cancel.

Will my subscription be renewed automatically?

That depends on the type of subscription and the chosen payment method:

With a monthly subscription, renewal takes place automatically via direct debit. You do not need to do anything — the amount will be debited each month until you cancel.

With a yearly subscription, it depends on the chosen payment method. If you choose direct debit, the subscription will be renewed automatically at the end of the term. If you choose manual payment, you will receive a reminder email beforehand with a link to my.sweelinq.com, where you can decide whether to renew.

Will I receive a reminder before renewal?

You will only receive a reminder email if you have chosen a yearly subscription with manual payment. In that case, you will get an email before your license expires with a link to my.sweelinq.com, where you can choose whether to renew. For monthly subscriptions and yearly subscriptions with direct debit, you will not receive a reminder because the renewal happens automatically.

What payment methods does Sweelinq support?

You can pay via iDEAL, Bancontact, Credit Card (Visa, Mastercard), Apple Pay, PayPal, and Sofort Banking.

Is my payment secure?

Of course. Sweelinq uses a trusted payment provider, and all payments are processed over a secure, encrypted connection.

Can I pay for the subscription manually via bank transfer?

No, it is not possible to pay the subscription manually via bank transfer. All payments must be made online via my.sweelinq.com, using your Sweelinq account (email and password). An invoice will be sent to you automatically after payment.

Where can I find my invoices?

After your first payment or renewal, your invoice will be available via my.sweelinq.com. Log in using the email address you registered with.

What is Sweelinq’s pricing policy?

Our goal is to bring joy to as many people as possible with Sweelinq. We believe that price should never be a barrier to enjoying Sweelinq. That’s why we aim to keep the price as low as possible, and only adjust it when absolutely necessary, for example, due to inflation.
A key condition for this pricing policy is that there are enough subscribers to cover the costs. So you can help influence the long-term price by encouraging others to try Sweelinq!